Payment Methods

This guide provides a step-by-step process for creating and managing payment methods within the Afosto admin panel. These methods can be configured for different sales channels and customized to suit your needs.

Logging in or creating an account is generally accepted and it takes a lot of space before you get to sections that exactly matter.

Payment methods

After logging into your Afosto account, navigate to the Admin app by clicking the "Admin app" button located in the top-right corner of your screen.

Once you arrive on the Sales Channels page, which displays a list of your existing channels, navigate to the Payment Methods page by selecting "Payment " from the menu on the left side of your screen and clicking on "Payment Methods."

On the "Payment Methods" page, you will see a list of all the Payment options currently configured and available for Payment orders to your customers. you have set up for your own.

Adding a new Payment method

Clicking on the "Add" button in the top-right corner will allow you to set up a new payment method, such as specifying the carrier, the pricing, and other related details.

Payment Selection

Payment Providers List: You’ll be presented with a list of payment providers or gateways. This list includes popular providers such as:

• Stripe
• PayPal
• Mollie
• Adyen
• Klarna (for Buy Now, Pay Later)

Name of your payment method

When you create or edit a payment method in Afosto, you’ll be prompted to enter a name for the payment method. This name is important because it will be displayed in two key places:

In the Afosto Backend: It helps you identify the payment method when managing your orders, payment settings, and configuration.

At Checkout for Customers: The name will also be visible to customers when they are choosing their preferred payment method during the checkout process at your store.

Description and Instructions for the Customer

When configuring a payment method, it’s important to provide clear descriptions and instructions for your customers. This information appears at the checkout and helps customers understand the details of each payment option, making their decision-making process easier.

Why Providing Descriptions and Instructions Is Important

• Clarifying Expectations: Providing clear descriptions and instructions helps set the right expectations for your customers. They’ll know what to expect in terms of payment processing time, cost, and any special conditions related to the payment method.
• Reducing Customer Confusion: Without proper descriptions and instructions, customers may be confused about the payment options available to them. Clear explanations help customers make informed decisions and avoid dissatisfaction.

Translating the name, description, and instructions

This section allows you to provide translations for all the key fields, including Name, Description, and Instructions.

• Select a Language: (?). Choose the language you want to add or edit a translation for.
• Enter Translations for Each Field: Input the translated name of the shipping method in the selected language. Example: For "Standard Shipping" in French, you might input: "Expédition standard". Also a translation for the description of the shipping method in the selected language. Ensure it is clear and accurately conveys the shipping method’s features. Example: For "Standard Shipping: Delivery within 3-5 business days" in French, you could input: "Expédition standard: Livraison sous 3 à 5 jours ouvrables". Also any special instructions for customers in the selected language.

Set the costs for the Payment method

This section is where you will input the cost for the payment method. Choose the Cost Type (Fixed or Percentile). You typically have two types of cost options to choose from: Fixed Charges: This is a set price for the payment method, regardless of the order value.
Example: If you set a fixed charge of $2, the customer will always pay $2 for this payment method, no matter how much their order totals.

• Percentile Charges: This option sets the cost as a percentage of the order total.
  Example: If you set a percentile charge of 3%, the payment cost will be 3% of the total order value. For a $100 order, the customer would pay $3 for this payment method.
• Additional rules for payment costs: With additional rules for payment costs, you can further specify which payment costs apply based on specific conditions. For example: Order Value-Based Charges: If you want to charge a higher fee for higher-value orders, you can set a rule that adjusts the payment fee based on the total order amount. Payment Method-Based Charges: If you want to charge different fees for different payment methods (e.g., a higher fee for credit card payments compared to PayPal), you can define specific costs for each method.

Choose Additional Shipping Features

Once you’ve configured the payment method (name, description, translations, active status, costs, and exceptions), save your changes by clicking the "Add" or "Save" button.

Process Overview:

1. Review Configurations:
2. Ensure the Payment Method Name is clear (e.g., "PayPal", "Credit Card"). Double-check the Description and Instructions for clarity . Verify all necessary Translations. Confirm the correct Costs (e.g., transaction fees). Ensure Active Status is set if you want it available at checkout. Check any Exceptions/Rules for specific conditions.
3. Save Changes:
4. Click "Add" or "Save" to finalize the configuration. The payment method will be added to the list of available options for customers.If there are errors, the platform will notify you to fix them before saving.

Linking a PSP

To link a PSP to the payment method, you must first complete the steps above. Once the payment method is created, click on 'Link' in the 'Provider' column of the overview.

You have two options here:

- Link with existing PSP integration
- Create a new PSP integration

Per PSP, you must create an integration once that you can reuse for all payment methods.